Telikin is a simple and easy to use family computer that combines video chat, photo sharing, email and many more popular features into a sleek, touchscreen device.
It's fun for young and the young at heart and easy to use for seniors, the elderly and their families.Watch Video
The stress and hassle of setting up a traditional PC is a thing of the past. Telikin comes with its software fully installed and ready to go out of the box! Just connect Telikin to your high-speed Internet provider and enjoy the experience!
Includes Built-in Video Help!
Face to face video chat is an exciting experience with Telikin. With three simple clicks, you can be talking face to face with a loved one or friend! Now Grandma can easily see and hear her grandchildren, whether they live across town or across the world!
Share photos without email attachments or complex programs. By simply connecting to Facebook‚ albums of your friends & family are automatically uploaded to your Telikin. Sit back and watch a slide show of your latest family vacation!
Easy to Use • Built-in Apps • Safe & Secure
Designed to be the world's easiest to use computers for seniors and baby boomers.
Telikins have earned fans among health and medical experts, PHDs, tech reviewers, consumers, and even celebrities.
While all Telikin owners - young to just young at heart - appreciate the ease of use and worry-free security of Telikins, we still proudly focus on and support our honored seniors.
Thanks to Telikin's ease of use, security and world-class VIP support, anyone can now enjoy the benefits of owning a computer... without the headaches.
Bigger Brighter Screen + Faster CPU = Telikin Elite II
The 22" Telikin Elite II offers software with the same ease of use, worry-free benefits and features plus Text to Speech - it can read your emails to you!
The Elite II senior computer has a roomy 500 GB Hard Drive, an HDMI output, and Premium SRS Sound. It has a brighter display, 35% larger than the Touch, and a CPU that's 70% faster than our Touch!
Whether you just want an easy to use, stress-free personal computer or you need the best senior computer ever made, the Telikin Elite II was designed specifically with you in mind.
Call 800-717-7640 for Free Shipping!
Designed to be the world's easiest computers for seniors and baby boomers, whether you just want an easy to use, stress-free personal computer or you need the best senior computer ever made, Telikins are designed specifically with you in mind.
Thanks to Telikin's ease of use, security and world-class VIP support, anyone can now enjoy the benefits of owning a computer... without the headaches.
Of course, you also get the added value, comfort and peace of mind that all Telikin owners enjoy with our hassle free 100% Satisfaction Guarantee! and a full year warranty. We also have VIP Support available with the security of Online Backup.
“If you're primarily interested in a home desktop computer, the Telikin, which has been on the market for over two years now, is an excellent option. Ready to go right out of the box, this all-in-one touch-screen computer displays a big button menu on the screen at all times, providing simple access to most functions like the Internet, email, games, video chat, photo sharing, news and weather, and more. Available in two sizes – the 18.6-inch “Telikin Touch” that costs $699, and the 22-inch “Telikin Elite II” for $1,079 – these computers come with built-in speakers, a Web camera, microphone, wired keyboard and mouse. They also offer a “tech buddy” feature so you can access your grandma’s Telikin computer remotely from your computer to help her when she needs it. Running on Linux software instead of the standard Windows or Mac OS, the Telikin is also virus-resistant, comes with a 60-day trial period, a one-year warranty and free tech support.”
–Jim T. Miller - Savvy Senior syndicated columnist and Author of The Savvy Senior book | November, 2014“The Telikin, which has been on the market for over two years now, is an excellent option. …” More
“If you're primarily interested in a home desktop computer, the Telikin, which has been on the market for over two years now, is an excellent option. Ready to go right out of the box, this all-in-one touch-screen computer provides a big button menu that displays all your favorite functions on the screen at all times. By simply touching the menu option of your choice with your finger, you can get instant access to the Web, email, games, video chat, photo sharing, news, weather and more. Available in two sizes -- the 18-inch LCD touch-screen with a 320-gigabyte hard drive that costs $699, and the 20-inch LCD touch-screen with 500-gigabytes for $999 -- all Telikin computers come with built-in speakers, a Web camera, microphone, wired keyboard and mouse. They even offer "tech buddy" software that your loved ones can download on their computers, so they can access your Telikin remotely to help you when need be. Running on Linux software instead of the standard Windows or Mac OS, the Telikin is also virus-resistant, comes with a 60-day trial period, a one-year warranty and free tech support.”
–Jim T. Miller - Savvy Senior syndicated columnist and NBC contributor | September, 2013“The Telikin is one such specialized system that is promoted as an easy to use machine for anyone seeking a basic computer. The system…” More
“… has a touch-screen interface with large icons and includes built in applications using Web and e-mail. Several reviews of the Telikin can be found around the Web and more information is on the Telikin site”
–J.D. Biersdorfer - Gadgetwise Blog NY Times | October 9, 2012“The Telikin is a new touchscreen family computer designed to make everyday tasks as easy as possible.…” More
“… It is clearly aimed at the older user, which explains why its most vaunted features are social in nature, and make a lot of sense for grandparents with distant relatives. Video chat (thanks to a built-in camera), photo sharing and email are first among its advertised features - all of which come ready to use out of the box, provided an internet connection is available, of course.”
–James Holloway - GizMag Author | Feb 1, 2012“The Telikin Touch was initially designed to be a "senior friendly" PC with a touch interface so users wouldn't need to use the keyboard and mouse. However…”
“… centered on communication: it's got a simple to use touch interface, so it doesn't have the steep learning curve for a neophyte computer user. The Telikin Touch is built into a standard looking all in one PC chassis, with webcam and an 18-inch widescreen. The Telikin Touch was initially designed to be a "senior friendly" PC with a touch interface so users wouldn't need to use the keyboard and mouse. However, the system's information retrieval and social networking features should appeal to the general population and families too.”
–Joel Santo Domingo - Lead Analyst, PC Magazine Labs | Feb 1, 2012“The Telikin provides a smart mix of software features that cover most of what an older user with basic computing needs would want…” More
“In addition to a Slideshow Viewer, Telikin provides a smart mix of software features that cover most of what an older user with basic computing needs would want. The interface has dedicated areas for Video Chat, Email, Photos, Calendar, Contacts, Weather, News, Web, and Games. A handful of utilities which act more like what we would now know as apps handle other basic copmuting tasks: Backup/Restore, CD Player, Calculator, Conversion, DVD Player, File Manager, PDF Viewer, Slideshow Viewer, Stopwatch, Timer and Write. The last is a word processor.”
–Sally Wiener Grotta & Daniel Grotta - Computer Shopper Mag | October 20 2011“The Telikin Computer seems to offer a more ground-up approach to broad usability with its…” More
“… Traditional PC vendors often make claims that a certain application or function is "easy enough for grandma," but Chalfont, Penn.-based Telikin seems to offer a more ground-up approach to broad usability with its 20-inch Elite and 18-inch Touch touch-screen all-in-ones. Forgoing Windows, these systems use a custom operating system designed to provide intuitive access to basic computing functions like Web browsing, video chats, and other typical light-duty media consumption and communication-oriented tasks.”
–Rich Brown - Senior Editor CNET Reviews | July 15 2011
“…and testing various computers, nothing comes close to Telikin. With its intuitive and structured menu of applications and clear-cut user interface, Telikin is the first computer truly made for baby boomers and older.”
–Jean Coppola, PhD - Professor of Gerontechnology, Pace University“One touch away from anything you want to do” Watch Video
–Jim Miller - Savvy Senior, NBC & SavvySenior.org | KFOR TV“Computing without the Learning Curve” More
“To judge by the eightysomethings at my church who pester me for technology advice, you're never too old to start using computers, although statistics suggest otherwise. According to the Pew Internet and American Life Project, less than a third of US citizens over the age of 75 ever go online.
A Pennsylvania company called Venture 3 Systems LLC figures that's because today's personal computers are just too difficult to use. Well, they've certainly solved that problem. Their new Telikin, priced at $699 or $999, is a desktop device that serves up all the pleasures of the Internet, with hardly any of the frustration.
Telikin attacks the problem from two angles. Like everybody else, seniors find computer software confusing and hard to operate.
Older users also must cope with fading eyesight and trembling fingers, which make it hard to read tiny on-screen menus or steer a computer mouse.
So Venture 3 bought and adapted a bunch of touchscreen computers made by Micro-Star International Co. of Taiwan. The touchscreen means that users can bypass the mouse and tap onscreen icons to control vital features. As for software, Telikin abandoned Microsoft Corp.'s Windows operating system, replacing it with its own secret sauce, a customized version of the free Linux operating system.
That means that standard Windows programs, from Microsoft Office to Modern Warfare 2, won't run on the Telikin.
But on the upside, Telikin features a bold, simple user interface that's far easier for beginners than any Windows box. Users get painless, instant access to the computer's most valuable services simply by touching a few on-screen icons.
At start-up, you see the latest news headlines, the weather, notices of any incoming messages, and even a lovely landscape photo and an inspiring quote for the day. Along the left edge of the screen are icons to activate Telikin's key features. Touch an icon, and there's your e-mail box. Touch another, and you see a selection of popular websites about news, weather, entertainment, or religion. Pick the site you want, and a simplified version of the Firefox browser brings it to you. Want to video chat with the grandkids? Another icon launches the Skype Internet chat service and a directory of friends and relatives. A webcam and microphone are built into the MSI computer; touch the screen to place the call. I found video resolution to be mediocre, but the sound quality was excellent.
The Telikin (Touch) has a 320-gigabyte hard drive (500GB in Telikin Elite) for saving important documents, photos, and videos, and its built-in DVD drive lets it double as a movie player. It's easily connected to any home broadband system with an Ethernet port or a built-in Wi-Fi wireless system.”
–Hiawatha Bray - Boston Globe Staff | Tops in Tech | August 25, 2011“For many Baby Boomers‚ the perfect device to get and stay connected.”
“…for keeping in touch with its easy to use all-in-one computer.”
–Jessica McKenna - National Girl Gadgets Examiner“Touch Screens are the New Mouse‚ AARP Online Review: Telikin Computer”
“… - the Web browsing, e-mail, calendar, photo sharing, games and video chat - and lose the complexity and virus risk. Deliver it all in an 18.6-inch touch-screen device and you have the Telikin Computer, a pleasure both for the recipient who's intimidated by the typical PC, and the family member tasked with providing tech support.
Running custom Linux software instead of the standard Windows or Mac OS, the Telikin doesn't lack for features, including a 320-gigabyte hard drive, 4 USB ports, a memory card reader, wired keyboard and mouse. It's available now for $699 from the company website, and soon at retail stores.”
“I just got the Elite 20 system for my mom and I want to say it is a very nice and easy to use system. Couldn't believe how quick it was to set up and love the 20 inch screen.
In a matter of minutes I had it hooked up, running on our cable modem, and she was sending email for the first time in her life... [T]he computer is awesome and was extremely easy to use.
First thing my mom said was it was very easy for her to read.
You have a great product.”
–Tony A., Evansville, IL“Finally the computer world is open to me!!!” More
“I am so thrilled with the computer product and support system from Telikin!! Never before has it been so easy for me to get support and use a computer!
I'm in heaven!! THANK YOU !
Finally the computer world is open to me!!!”
–Judith F., Manchester, NJ“I just wanted to say, that this was a great investment.” More
“I just wanted to say, that this was a great investment. I live with my grand parents, and my Grandfather can operate windows but when he makes a mistake or gets onto an unknown screen he didn't know what to do.
I knew at the time I could have purchased a faster computer for a cheaper cost. However the key thing that Telikin provided was an easy to use operating system. I used to work for Dell in technical support. It really did eliminate half of the questions he would pop up on me, or call some poor tech in the middle of the night. Also I've noticed the improvements with some of the updates.
The linux based os, eliminated his subscription to antiviral software, so he's recouped the higher cost in that savings over time.
He's now 2 years later discovered Skype on it. I've used it a few times to talk to my friends, but now he's trying it with my family.
He's now trying to see about getting the Bible on it, to read and listen to but I'd have to check it out first.
We have been really happy with the product, most of the issues I have is with the printer any more. (he's never figured it out how to change the cartridges). Or he's left a writing pen that got stuck inside and is causing a jam.
Thank you again for an excellent product. With a great operating system.”
–Ryan M., Copper Canyon, TX“Thank you again for making a computer for seniors” More
“My mom is 87 years old. She had WebTV for about 10 years and really enjoyed keeping up with friends and family via email. She especially liked to stay in touch with my son who is a Commander in the Navy and travels all over the world. Well mom's WebTV would not work anymore and she was very upset that she couldn't email. I did a Google Search to find out more about the WebTV and see if they made it anymore and found that they were not. Then I noticed on my "search" an advertisement for your Telikin Computer. I read all about it and the reviews. I sent the information to my sister and my grandson and we all agreed that this sounded like a great answer for my mother. Well she bought the computer and we had it installed along with WiFi. She is just going nuts playing with her computer. She never did anything but email, so this has been quite an experience for her. I showed her how she could check out the "news" portion of her screen. I showed her the "games" that she could play. I showed her how she could watch QVC live. My grandson would send pictures of our grand kids and she was never able to open them with her WebTV. Now with her new computer she can see everything, even the videos.
I just wanted to let you know that it has been so satisfying to see my 87 year old mother enjoying her computer so much. I have been singing your praises all over. Thank you again for making a computer for seniors.”
–Megan M., Hilliard, OH“...the most incredible device I have ever seen in a long time” More
“Just wanted to say that this computer is the most incredible device I have ever seen in a long time, I placed the order for my father. Because now webtv service will no longer be working soon, Where do I start for $999.00 and having nearly all the capabilities and speed of a regular computer. But having the design factor modeled for a senior citizen shows the level of caring that Telikin has put into this system. Also a plus no anti-virus needed, speedy fast and easy to use my Dad loves his! Thank you Telikin also for your excellent customer support through phone and remote management! God Bless! You've made my Father and I very happy!”
–Jeffrey H. on Facebook“I for one am glad to be a part of the Telikin experience...” More
“I just want to thank all the people at Telikin for making a product that is user friendly when as for me, I am not of the thechnical age.
The product is great but even greater are the people of Telikin. In my opinion they are one big family and as for me they make me feel a part of their family.
I have had nothing but wonderful experiences from the purchase to the set up on the technical side. No fustration on their part at my lack of computer knowledge.
All I can say is if anyone has any doubt about Telikin in any way, just forget it, I for one am glad to be a part of the Telikin experience.
–William F., Apex, NC“Easy to get connected, easy to get going...” More
“Kudos to the Telikin Team for crafting a solution for regular people. Yesterday the Telikin Elite arrived at Quail Haven Village for my 88 year young Mom. Out of the box, she said "It's beautiful". A manual ! Instructions ! How amazing is that ! Big colorful buttons ! Full Touch! A keyboard that you can actually see the letters ! As friends stop by..Mom says "Isn't it beautiful?"
Easy to get connected, easy to get going, just follow the instructions. I called the customer support line to help figure out something...an actual person answered, in English ! .. and then he took control of my Telikin and we watched him fix it. That's they way its supposed to be. Awesome!
As we were deciding to select a new computer to replace her corrupted XP PC, I was reluctantly thinking that we would be replacing it with a Windows 8 platform...(I was hoping for a Windows 7 platform) .. the typical Microsoft approach..which I have never liked. Operating Systems are not solutions...they are just plumbing for techies. Regular people, especially our seniors and now boomers, want solutions. Things that work...all the time. Just like a toaster.!
I'm 65 and retired from a big computer corporation. I am very familiar with high performance, reliable, distributed, easy to use systems that are centrally managed. Before helping Mom out, I was not aware of Telikin...but after searching for "computers for seniors" and landing on your page...I was so excited to see what you have done. It's perfect ! and its the exact same business model that I am familiar with. A locked down kernel for an OS, idiot proof, easy to use, a software release strategy, good hardware, always works, good doc, minimized from virus chances, central help, and most importantly...its a soup to nuts solution. And Mom thinks..."It's beautiful !". I think its elegant. Good Job Telikin Team.”
–Tom P., Wilmington, NC“Bought this computer for my mother who is mostly housebound...she feels less isolated and alone...thank you Telikin!” More
“Bought this computer for my mother who is mostly housebound and completely non technical...she has been emailing and skypeing family and friends. She told me that she feels less isolated and alone...thank you Telikin!”
–Debbie W., Needham, MA“This is an Amazing Product!” More
“I received my Telikin with no problems. I kid you not, in the time it took me to make my morning coffee, I had my mom's computer up and running and her gmail downloading. I wanted to test it out and get it set up before reboxing it and giving it to her for Christmas (my kids want to give it to her at Thanksgiving instead of waiting for Christmas).
I've bought many electronics over the years and many computers, and never do they really live up to the hype or the allure of making your life simplier as portrayed in the slick advertising. I'm rather skeptical when it comes to electronics for that very reason. Well, you proved me wrong. After using the Telikin for about 2 hours I can honestly say that it does exactly what you advertise. In fact, your ads really do not do it justice because it's an absolutly beautiful product, genius in it's simplicity, and it works flawlessly. Beat that Apple!
So, after years of trying to help keep my mom "on line", after years of trying to provide her with tech support (with great frustration), after countless hours trying to dumbdown her PC to get rid of all the bells and whistles she doesn't need (and that just confuse her), after years of buying expensive virus protection and lugging her computer into the shop when all fails, after years of telephone calls at work from my mom saying her "computer is broke" because she can't remember how to get to her email - I have finally found something that will make my life so much easier and her life simplier. Between my business and my teenagers, I already have five PCs that I have to keep working and it's not easy. However, now I don't have to worry about also trying to help my mom with hers. This is an amazing product! When my home PC bites the dust, I'm going to replace it with a Telikin!”
–Kathy K., Gold River, CA“…you make a fine product and I enjoy it daily. It has really changed my life!....” More
“Hello Telikin Staff,
I have wanted a personal computer for a long time, but I did NOT want the complicated problems that can go with it. I am a senior and so I was cautious about this. I decided to get a 20" touch screen Telikin because this computer seemed to be less complex & easier for a senior to deal with. It was a very good decision. I got my computer & printer copier in Aug. 2011. I now exchange E mails with friends & family, do on-line searches, and one of my favorite things to do is to watch videos of my favorite artists. I really love the fact that Telikin can send me a blog from time to time with new information & it rolls right off the printer so I can look at the copy whenever I choose. Also when used as a copy machine I often do copies in color which I enjoy. Also Telikin has a very nice staff of people who can help if there are any questions.
Thank you Telikin. I believe you make a fine product and I enjoy it daily. It has really changed my life!”
–Carol S., "The Villages", Lady Lake, FL“I was looking for a total solution...it really had to be intuitive...easy to learn...easy to use...and you would use it every day...and at a good price point, that's how we chose Telikin.” More
“Tech Buddy allows me to see exactly what my mother sees...I can guide her or move the mouse myself...that has helped us alot.”
–Dale Carter, Transition Aging Parents“It's a very friendly computer...” More
“…it's almost like a friend... I think Skype is wonderful...it's very clear... you feel like you could touch the person [you are video chatting with]”
–Dale's Mother, Beverly“Telikin brings the people I care about just a touchscreen away.” More
“The Telikin has had a major impact on my life. Using a computer is so much easier now with the touch screen, as I have limited use of my hand. I am on my computer every day video chatting with family and friends, watching movies, surfing the web, and sharing photos. The Telikin has helped me to stay connected and I can’t imagine not having it. I was introduced to The Telikin when our rehabilitation department at United Hebrew of New Rochelle invited me to be part of a research project with the Telikin company. I loved it so much, I called a relative and he bought me one and donated two to United Hebrew. They are in the library and now other residents can enjoy them too. Thanks Telikin, for creating a computer that brings the people I care about just a touchscreen away.”
–Pam L., New Rochelle, NY
“ok, this is possibly the best purchase i have ever made. My mom 88 , just lost her husband of 66 years and is sad beyond belief. my dad had a computer, i have a tablet, my sister has an ipad and we have all tried to get my mom interested in the technology to give her a vehicle to participate with all her children and grandchildren. this is the one that has drawn her in to enjoy what technology has to offer. she does not fear that she will fail because she sees how easy it is to understand. she wants to try because she is not intimidated by it. i don't care how good an interface is, if a person is intimidated and feels stupid using it, they will not even try. my mom loves her telikin and i am so happy that it works for her. thanks you for giving my mom something to look forward to each day. the facebook pictures, video chat and email are all so fun for her. and she loves the news and calendar feature as well. she did email me and say "typing is hard, but thanks for helping me, love, mommy" she likes the keyboard better then the touch screen for emails and she is learning to use it. thanks again for helping me to help my mom through such a tough time.”
–Frances R. Sorem - Amazon Review (June 19, 2013)
“This computer was just perfect for my mother. My mother knew the basics to a window based operating system and was capable with a computer but was intimidated by all of the software updates, etc. Fear that she would mess something up. She is able to get on this computer and browse the internet, send emails, share photos, etc., without the fear of having to do software updates, worrying about virus's, or just messing up her computer in general. Seriously, albeit this computer is limited in the fact that you cannot open multiple browser windows or add additional software...it is just perfect for the person that doesn't want any responsibility for those actions. She knows it's restricted but that is perfect for her. She had a window based desktop that she rarely used....to now turning on her computer on a daily basis and checking her email! BTW she now even has a facebook account! Also....I would guess it depends on your internet provider but her you tube video response time is great! My husband and I are contemplating getting us one!”
–Judy Cartwright - Amazon Review (December 4, 2012)
“Excellent product. I ordered this for my mother who simply can not understand regular computers, and everything the sales brochure said about this product was true. It did only take 5 minutes to set up, and it is beyond user-friendly. I wish my computers were as easy to use as this one. I did contact the help group once with a question, and they were very friendly and helpful. My mom is able to use this computer all by herself for accessing the internet and e-mailing. It is a bit pricey as far as computers go, but well worth it to watch my mom use it without being frustrated.”
–sefekh - Amazon Review (October 30, 2012)
“One year ago, we gave my 71-year-old mother an android-tablet (which I setup first and shipped to her) as entertainment and to be able to see her family's facebook pages, e-mail, etc. As a result of 50+ years of rheumatoid arthritis (diagnosed when she was 16) a touch-screen, using a stylus, was imperative. Surprising us all (the woman never used a computer in her life, and still types invoices for a family business on an old electric typwriter) she used her little 8-inch tablet CONSTANTLY. Yes, she plays Words with Friends, Angry Birds, a few non-revenue gambling games, watches Netflix, etc.
Now, I'm fairly tech-savvy, and subscribe to the "do it without the book first" modus operandi. In less than 20 minutes, out of the box, we had the Telikin up & running, connected to wifi, facebook, e-mail, and she was able to do most basic tasks without help. Seriously... If I had given her a laptop... a MacBook, even... do you suppose that would have been the case? No. I'm in the graphics industry, and have run both Mac & PC... I have a bit of experience here.
I did have to call tech support once regarding my facebook photos not showing up in her gallery. Want to talk about good customer service? Three thumbs up (that is, if I had a third thumb). They answered fast, spoke english, were courteous, and SOLVED the problem. How about that?
A few things which clearly differed from the tablet: No Netflix. this IS a bummer, but there are a number of streaming video services which the Telikin handles just fine. Hopefully, in the future, they remedy this issue. Games: Both Angry Birds and Words with Friends must be played on the Telikin using a web-based interface (as opposed to an app) I created bookmarks to the facebook versions of both and linked to her facebook login. They had a learning-curve of about 15 minutes, and work flawlessly.
One exceptionally cool feature -- the Telikin automatically imports her facebook friends AND their photo albums (depending on their permissions restrictions) which means grandma can now see all new photos I upload to my facebook profile, and can even save them to a folder that the Telikin uses as a screen-saver. Kudos, Telikin. Grandma now has a 20 (or 18)-inch HD digital-frame... Well done.
I don't work for Telikin. I have no financial interest in blowing their horn. After spending a substantial amount of time researching tablets, realizing the iPad would be great (I own one), but was still a bit small, a bit buggy, had to be updated, etc... I think the Telikin, with it's few minor limitations, is the best choice for my mature, but still-on-the-ball mom. Hands down. I now receive coherent e-mails from my mother, and she gets to see my uploaded photos right away, without the long phone-call where I try to explain how to open an attachment. Did I forget to mention TechBuddy? Skype? Those work too... without issue. It's worth the money, especially if you live some distance from your parents... grandparents... whatever. Telikin has earned my respect & review... a rare thing, indeed. ”
–In Illinois - Amazon Review (October 18, 2012)
“Over the years I've looked at several computers which were "senior friendly". In the past, they all pretty much were shells over Windows, which essentially added another layer of code that could go wrong. This computer is Linux-based, and everything is coded from the ground up for senior use.
Although my mother is not a complete technophobe, she is not comfortable with technology, and my father retired early rather than deal with computers in his business, so he would never allow one in the house. A couple years ago she bought an HP laptop and hired a woman to help her set it up and learn how to use it. SInce the woman was a senior herself, we thought this might work out ok. It has been a disaster. There were so many cautions and "don't do this" and different menus involved that she would get frustrated and eventually quit trying. Add to this trying to deal with at&t's email system and she hasn't gone near it in months. A couple weeks ago she decided to give it another go and things turned into a complete farce, until I finally figured what the consultant had done and also determined that there is an apparent fault in the keyboard.
Then my mother spotted this computer in the aarp magazine (it is marketed there under another name -- but it is the same machine-at the same price,). When it first arrived and she opened the box and saw cables and a keyboard box she felt a little intimidated and was ready to send it back, but she called the company and calmed down a bit, and then told me about it and showed me the ad. When I went online I realized it was the same machine that was getting good reviews and that nothing else out there seems to be in the same class, so I convinced her it give it a try. There is a 60 day trial period, during which she gets free "VIP" service, which normally runs about $10 a month.
On the day I was set to help her set it up, she opened the box, and, following the pictures in the manual (which runs to almost 100 large-type pages), had everything connected before we got there. While she and my wife were talking, I had it up and running.in about 10 minutes (or less). We set her up with a new gmail account and within a few minutes she was in front of the machine.
To begin with, she was impressed with how bright the screen was (although it can be adjusted) and how easy everything was to read. When I showed her how she could navigate using the touch screen buttons down the left side she was thrilled. She was happy that she didn't have to log in (you can set it up for different users but we didn't need to) The web home page has links to pretty much the web pages she'll most need, but additional sites can be added. All the links are at least one inch buttons and logos as well as names and, of course, operate by touch. She was pleased that she doesn't need to use the mouse and only needs the keyboard when actually putting information in.
We had a minor issue with email and called the support number. They are open until 8pm eastern time and we called at 7:55. After about a two minute wait, the US based support person answered. You could tell it was end of the day, but the person talked us through the issue. Try calling any other computer company five minutes before tech support closes and see how far you get.
When you do need to make changes in settings, sometimes they take a while to propagate and you think they haven't taken effect, but they have
We walked my mother through the menu system and showed her how to shut down the computer, then had her re-start it and play a game of solitaire. I told her to practice using the touch screen (she tends to press harder than necessary but remove her finger too fast) by playing with the game, and also to practice her mouse skills (which she'll still need on some web sites) The important point we emphasized is that she can't hurt the machine or lock it up. If she gets in any trouble all she has to do is hit the "home" button at the upper left and start over. She's already spent more time with this machine than she ever did with the laptop;
And that's the important point. This review has already rambled on too long, but there are many features of the operating system that were clearly thought through for seniors and those uncomfortable with computers for whatever reason. And you can't mess it up. That, more than anything else, makes it worth while for my mother. All software, security, and system updates are sent automatically by the company, so there are no annoying popups or emails.or concerns about how to download and install.
I've seen complaints in other reviews about the cost of this computer because the physical machine could be purchased for half the price and installing outside programs is basically not possible. These completely miss the point. The simple, unbreakable OS with all the basics (email, web, skype, basic office applications, pdf reader and more) on a large bright touch screen and support that is geared toward novices and actually answers the phone are the whole point of this machine. That is what you are paying for, and, in my estimation it is well worth it. ”
–Robert Riley "Information Seeker" - Amazon Review (August 3, 2012)
“My mother was given a regular computer a while back and was utterly frustrated by it. At age 80 she couldnt even master email on it. She was lost. I was a little skeptical about the Telikin after reading one of the reviews. However, at Christmas, the family gave her one as a gift. I was amazed at how much more quickly she picked this up. Now she emails me regularly, Is able to save photos, listens to Pandora effortlessly, bookmarks favorites, plays bridge online, and surfs the web. It is a lot more intuitive than a regular computer. I even enjoy using it when I come to visit her. She is very set in her ways though. I was just trying to teach her to use the middle scroll dial on the mouse and she insisted that the best way to scroll was by dragging the scrollbar on the right of her moniter with her mouse. LOL. Mother knows best. I highly recommend it for the elderly.”
–Quiltbat - Amazon Review (July 10, 2012)
“At last a computer that is easy for me to use. a keyboard that is easy to read. I am 86 years of age and this is the third computer I have had, and by far the best. It also helps me not having the third party installations.I was getting awfully tired of all those unwanted ads. The opportunity of using a touch screen as well as a mouse is a great feature also. ”
–Elise Smith - Freestone, CA - Amazon Review (June 17, 2012)
Microsoft is no longer offering MSN TV or WebTV to new customers, Telikin is the perfect full-featured alternative. Like WebTV, Telikin provides Email, Web Browsing, News, Weather, Entertainment and adds full computer capabilities including Video Chat, Word Processing, Spreadsheets, DVD and CD player, Games and more. Telikin's easy to use touchscreen and intuitive interface makes it an excellent upgrade from WebTV.
Best of all, regular software updates are free!